Effective March 13, 2024

Plato Healthcare Terms of Service

Thank you for choosing Plato Healthcare.

These Terms of Use apply to your use of any associated software applications and websites (all together, “Services”) owned by Plato Healthcare Corporation. These Terms form an agreement between you and Plato Healthcare Corporation, and they include our Service Terms and important provisions for resolving disputes through arbitration. By using our Services, you agree to these Terms.

Registration and Access

  • Minimum Age. You must be at least 13 years old or the minimum age required in your country to consent to use the Services. If you are under 18 you must have your parent or legal guardian’s permission to use the Services.
  • Registration. You must provide accurate and complete information to register for an account to use our Services. You may not share your account credentials or make your account available to anyone else and are responsible for all activities that occur under your account. If you create an account or use the Services on behalf of another person or entity, you must have the authority to accept these Terms on their behalf.

Using Our Services

  • What You Can Do. Subject to your compliance with these Terms, you may access and use our Services. In using our Services, you must comply with all applicable laws as well any other documentation, guidelines, or policies we make available to you.
  • What You Cannot Do. You may not use our Services for any illegal, harmful, or abusive activity. This includes (1) using our Services in a way that infringes, misappropriates or violates anyone’s rights; (2) Modify, copy, lease, sell or distribute any of our Services ; (3) Attempt to or assist anyone to reverse engineer, decompile or discover the source code or underlying components of our Services, including our models, algorithms, or systems (except to the extent this restriction is prohibited by applicable law); (4) Interfere with or disrupt our Services, including circumvent any rate limits or restrictions or bypass any protective measures or safety mitigations we put on our Services; (5) Use our Outputs or data to develop products or services to compete with Plato Healthcare Corporation.
  • Text Messaging. Our Services may allow you to use SMS text messages. By signing up for our Services, you acknowledge that you agree to receive SMS text messages from us.
  • Third Party Services. Our services may include third party software, products, or services, (“Third Party Services”) and some parts of our Services, like our browse feature, may include output from those services (“Third Party Output”). Third Party Services and Third Party Output are subject to their own terms, and we are not responsible for them.
  • Feedback. We appreciate your feedback, and you agree that we may use it without restriction or compensation to you.

Paid Accounts

  • Billing. If you purchase any Services, you will provide complete and accurate billing information, including a valid payment method. For paid subscriptions, we will automatically charge your payment method on each agreed-upon periodic renewal until you cancel. You’re responsible for all applicable taxes, and we’ll charge tax when required. If your payment cannot be completed, we may downgrade your account or suspend your access to our Services until payment is received.
  • Cancellation. You can cancel your paid subscription at any time. Payments are non-refundable, except where required by law.
  • Changes.We may change our prices from time to time. If we increase our subscription prices, we will give you at least 30 days’ notice and any price increase will take effect on your next renewal so that you can cancel if you do not agree to the price increase.

Termination and Suspension.

  • Termination. You are free to stop using our Services at any time. We reserve the right to suspend or terminate your access to our Services or delete your account if we determine: (1) You breached these Terms; (2) We must do so to comply with the law; (3) Your use of our Services could cause risk or harm to Plato Healthcare Corporation, our users, or anyone else.

Right to Change These Terms.

  • Changing Terms. Plato Healthcare Corporation holds the right to change these Terms at any time without warning to users.